Get in Touch With Us
This page is for readers who want to reach the Bitcoin Casinos editorial team directly — to flag something we got wrong about a Bitcoin casino, ask how a bonus term actually works, or tell us about a payout that didn't behave the way a site advertised. Email is the only channel we run, and it reaches the people who write and maintain the rankings.
Email the Editorial Team
Write to [email protected]. Every message is read by a person. We aim to reply within two working days, and longer for anything that needs us to re-check an operator's published terms.
A message moves faster if it names the casino, the date, and the exact wording you're asking about. Screenshots of promotion pages and cashier screens help a lot, because operator terms change without notice and our page may be describing an older version.
What We Can Help With — and What We Can't
| We can | We can't |
|---|---|
| Correct or update anything on our pages about a listed casino | Access, unlock, close or fund your account at any casino |
| Explain how wagering requirements, cashback and rakeback usually work | Release a stuck withdrawal, reverse a deposit or recover a lost transaction |
| Explain on-chain deposits, confirmation times and network fees in general terms | Give you legal or tax advice on gambling or crypto gains |
| Log a pattern of complaints about payouts or bonus terms and re-review a site | Tell you a site is legal where you live, or help you around a state block or a KYC check |
| Point you to support resources for gambling harm | Recover funds, act as an adjudicator, or represent you to an operator |
If you have a live dispute with a casino, contact that operator's own support first — live chat is usually the fastest route on these sites — and keep the transaction hash for any on-chain deposit or withdrawal you're querying. Tell us about it afterwards. Repeated, specific reports are one of the things that moves a site down our list.
How We're Funded
Bitcoin Casinos earns commission when a reader signs up through some of the links on this site. That's how the site pays for itself, and you should read every page here with that in mind. It does not buy a position: ranking order and editorial ratings are set by us, and a commercial relationship doesn't stop us publishing a drawback or dropping a site. If you think a page reads like an advert rather than a review, that is a legitimate thing to email us about.
Reporting a Problem With a Listed Casino
The reports we act on most are about the sites at the top of our rankings, because that's where most readers go. Three examples of how a reader report gets handled:
BetPanda
Our highest-rated site, listed for a straightforward, recurring offer rather than a headline number: 10% weekly cashback. Recurring cashback is easier to assess than a big front-loaded match, because the value doesn't hinge on a playthrough multiple you may never clear. It still carries conditions — qualifying losses, a minimum threshold, a weekly cut-off and possible wagering on the credited amount — so check the current promotion page before you rely on any figure. The limitation worth emailing us about: cashback rewards volume of play, which is exactly the wrong incentive if you're chasing losses. A top rating from us is a comparison against other offshore crypto casinos, not a safety guarantee.
CoinPoker Casino
Here for a poker-first background alongside casino play, which is unusual in this group. The headline is a 150% welcome bonus up to $2,000 — a deposit match, meaning you must deposit your own crypto to unlock any of it, with playthrough requirements, a time limit and game weighting attached. Read those before depositing; a large maximum is irrelevant if the wagering is out of reach. The drawback is that a match bonus of this size ties up your balance, and bonus terms commonly restrict the bet size you can place while clearing it. Breaching that can void the bonus.
Cryptorino
Listed because it pairs a match with ongoing cashback: 100% match up to 1 BTC plus 10% weekly cashback. A bonus denominated in BTC is worth understanding properly — 1 BTC is a cap, not an expectation, and its dollar value moves with the market while you're still clearing wagering. Stablecoin balances in USDT or USDC avoid that swing; a BTC-denominated bonus does not. The limitation: the further your deposit sits below the cap, the less the headline number means, and the match still carries its own playthrough and expiry terms.
Other sites we cover include Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io and Vave. Reports about any of them are welcome — the offers above are shown on our ranking pages with their headline terms, and if what you were offered on signup differs from what we've published, that's worth telling us.
Questions About Money, Fees and Timing
We get more email about payments than anything else, so here is the general shape of it. Nothing here is specific to any one operator — check the cashier page of the site you use.
- Cost to take part — Using a comparison site costs you nothing. Playing costs whatever you deposit, and you should assume that money can be lost in full. Minimum deposits at crypto casinos are usually small, but the minimum is not a budget.
- How you pay in and out — On-chain deposits and withdrawals in Bitcoin, Ethereum, Litecoin, Tether, USD Coin, Dogecoin and, at some sites, a wider set of altcoins. Funds move from a self-custody wallet or an exchange wallet to a deposit address the casino generates for you.
- Network and gas fees — Paid to the blockchain, not the casino. BTC and ETH fees rise when the network is busy; LTC, DOGE and stablecoins on cheaper networks usually cost less. Sending USDT or USDC on the wrong network is the single most common way readers lose a deposit, and it is rarely recoverable.
- Confirmation times — Deposits credit after a set number of block confirmations. That's minutes on most chains, longer when a network is congested. "Instant withdrawal" in advertising means the casino's internal approval step, not blockchain finality — treat it as an advertised speed, not a measured one.
- Withdrawal limits and verification — Sites apply per-transaction, daily or monthly caps, and many that advertise minimal signup checks still reserve the right to request identity verification before a large or unusual payout. Read the terms before you assume a site is no-KYC end to end.
- Price volatility — A balance held in BTC or ETH changes in dollar terms whether you're playing or not. You can win in coin terms and still be down in dollars. Stablecoins reduce that exposure; they don't remove custody risk.
Queries about tax we answer the same way every time: US players are generally liable for tax on gambling winnings and on crypto gains, the rules are fact-specific, and you should speak to a qualified tax professional. We are not one.
Questions About Games and What's Actually on Offer
We assume you know how casino games work, so our answers focus on the crypto-specific side. The catalogues at the sites we cover generally break into four groups:
- Slots — the bulk of most libraries, supplied by third-party studios such as Pragmatic Play and NetEnt, running on certified RNGs rather than on-chain fairness.
- Table games — blackjack, roulette and baccarat in both RNG and live form.
- Live dealer rooms — streamed tables from providers such as Evolution, where bet limits and table availability matter more than game count.
- Originals and in-house games — crash, dice and plinko, typically the titles that carry provably fair seed verification so you can check individual round outcomes yourself.
If you email us asking which games are provably fair at a given site, that's the distinction we'll explain: provably fair is normally an in-house feature, while third-party slots and live tables rely on independent RNG certification and audits instead.
Beyond the Casino Floor
Most of the operators in our rankings run more than a casino. Sportsbooks sit alongside the casino at several of them — Vave's package includes a free bet component, and Thrill and Winna structure value through rakeback, which comes from poker and sportsbook thinking as much as slots. CoinPoker is poker-led with casino games attached. These sit under the same account, wallet and terms, but bonuses rarely cross over: a casino match usually won't clear on sports bets, and sportsbook promotions have their own qualifying odds and settlement rules. If you're emailing about a bonus, tell us which product it was for.
For a different corner of the offshore market, our guide to casinos outside the GamStop scheme covers sites aimed at a separate audience with separate rules.
Legal Standing, Eligibility and Age
Plainly: there is no federal legalization of online casinos in the US, and the crypto casinos we cover are offshore. They hold licences from jurisdictions such as Curaçao or Anjouan, or operate under similar offshore frameworks — not from any US regulator, and not under an MGA-style European regime unless a specific operator says so and can show it. That leaves them in a legal grey area for US players.
A handful of states license online casino gaming — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those regulated operators do not run on crypto. State law varies, some states are explicitly restrictive, and offshore sites self-restrict certain states in their own terms. You need to check the rules where you live, and if the answer matters to you financially, ask a qualified attorney rather than a comparison site.
We won't answer emails asking how to get around a state geoblock, a KYC request, an AML check or a sanctions screen, and we don't treat minimal verification as a way to keep income off the record. Play is for adults only — 18+, or 21+ where the site or your state sets that minimum. Check the operator's own stated minimum age before registering.
If Gambling Has Stopped Being Fun
Gambling is entertainment that costs money, not a way to make it, and no site, coin or strategy removes the chance of losing. If you or someone close to you is struggling, the National Problem Gambling Helpline is available on 1-800-GAMBLER, free and confidential, 24/7. Be aware that offshore crypto casinos may not offer the same player protections, deposit controls or self-exclusion tools as state-regulated operators, and that any self-exclusion you set at one offshore site will not carry across to others.
How We Assess the Sites We List
Our ratings come from reviewing published terms, licensing information, cashier and promotion pages, and reader reports. We research and verify; we do not claim to have deposited, played or withdrawn at these sites, and our editorial ratings are our own judgement, not customer review scores. Advertised payout speeds are reported as advertised. Findings on this page were last checked on Sep 26, 2026, by Michael Flynn; operator terms change frequently, so the casino's own page is always the authority.
Before You Write
Include the site name, what you were told, where you were told it, and the date. If the issue is a transaction, include the network and the transaction hash. If it's a bonus, include the terms page you read. That's usually enough for us to check it, and to update the page if we got something wrong. Take your time — there is nothing on this site that needs a decision today.